Legal · Privacy
Privacy Policy
At Rudram Soft Innovation Private Limited, protecting your information is one of our highest priorities.
Information We Collect
We collect only the information necessary to provide our software development, website development, mobile application development, and related digital services. This may include your name, company name, email address, phone number, business details, billing information, project requirements, technical specifications, branding materials, documents, images, and any other information voluntarily provided during project discussions or throughout the development process. We collect only the information that is relevant to delivering our services effectively and do not request unnecessary personal data.
How We Use Your Information
The information you provide is used exclusively for project planning, requirement analysis, software and website development, testing, deployment, maintenance, technical support, client communication, invoicing, legal documentation, and service improvement. We may also use your contact details to provide project updates, respond to inquiries, share important notices, and deliver support related to our services. Your information is never sold, rented, or shared with third parties for advertising or marketing purposes without your consent.
Confidentiality
Rudram Soft Innovation Private Limited values the confidentiality of every client's information. All business data, project details, source files, credentials, documents, designs, technical specifications, and proprietary information shared with us are handled with strict confidentiality. Access to such information is limited only to authorized personnel directly involved in the execution of the project. We will not disclose, publish, or distribute confidential information to any third party unless required for project execution, legal compliance, or with the client's prior written consent.
Data Protection
We implement appropriate administrative, technical, and organizational security measures to safeguard client information from unauthorized access, alteration, disclosure, misuse, or accidental loss. Client documents, project files, and communications are stored using secure systems and are accessed only by authorized team members. While we continuously strive to maintain a secure environment, no internet-based system can guarantee absolute security. We encourage clients to protect their login credentials and notify us immediately if they suspect any unauthorized access.
Communication
The email address and contact information provided by the client shall be considered the official communication channel for all project-related correspondence, including quotations, approvals, requirement discussions, project updates, testing reports, invoices, support requests, and legal documentation. Communications exchanged through the registered email address may be treated as valid records for project management and contractual purposes. Clients are responsible for ensuring that their contact information remains accurate and up to date throughout the engagement.
Data Retention
We retain client information only for as long as it is necessary to provide our services, comply with legal obligations, resolve disputes, maintain project records, and enforce our agreements. Once the information is no longer required, it is securely removed or archived in accordance with our internal data management practices.
Third-Party Services
Our services may integrate with third-party platforms such as payment gateways, hosting providers, domain registrars, cloud infrastructure, analytics tools, or email services. These providers maintain their own privacy policies and security practices. We recommend reviewing their policies before using any third-party services connected with your project.
Changes to This Privacy Policy
Rudram Soft Innovation Private Limited reserves the right to update or modify this Privacy Policy whenever necessary to reflect changes in our services, legal obligations, or business practices. Any updates will be published on this page with the revised effective date. Continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.