Introduction

Rehansa India LLP (“Rehansa”, “Company”, “we”, “our”, or “us”) is engaged in the manufacturing, marketing, and distribution of Ayurveda wellness, personal care, healthcare, and homecare products and operates under a direct selling business model in India. This Privacy Policy explains how we collect, use, process, store, disclose, and protect personal information. By accessing our website, enrolling as a distributor, purchasing products, or interacting with us in any manner, you acknowledge that you have read, understood, and agreed to the practices described herein.

Collection of Personal Information

Rehansa India LLP may collect personal information including, but not limited to, your name, date of birth, gender, contact details, residential and delivery address, email address, government identification details, PAN, GST information, bank account details, KYC documentation, and any other information required for account registration, commission processing, statutory compliance, and operational purposes. We may also collect transactional details such as purchase records, sales performance data, incentive qualification, distributor genealogy information, and communication history.

Additionally, when you access our website or digital platforms, we may collect technical information such as IP address, browser type, device information, usage patterns, and cookie data.

Voluntary Submission and Consent

All information provided to Rehansa India LLP is deemed to be voluntarily submitted. By sharing your information, you expressly consent to its collection, processing, storage, transfer, and lawful use for business purposes. If you choose not to provide certain information, you may not be able to access specific services, distributor benefits, or website features.

Purpose of Processing Information

The information collected may be used for order processing, payment handling, commission disbursement, distributor account management, identity verification, fraud prevention, regulatory compliance, customer service support, internal audits, training administration, business analytics, marketing communication, and improvement of products and services. Rehansa India LLP reserves the right to use collected information for legitimate business interests and operational efficiency.

Direct Selling and Distributor Data Management

As a direct selling entity, Rehansa India LLP maintains detailed records relating to distributor hierarchy, genealogy structure, sales performance, incentive earnings, rank qualifications, and training participation. Such data forms part of the Company’s proprietary business model and may be processed internally for compensation calculation, compliance monitoring, audit review, and business continuity planning. The Company retains exclusive ownership and control over all distributor network data and business analytics.

Disclosure and Sharing of Information

Rehansa India LLP does not sell personal information to third parties. However, information may be shared with banks, payment gateway providers, logistics partners, IT vendors, cloud service providers, auditors, legal advisors, consultants, and regulatory authorities as necessary for business operations, statutory compliance, or protection of Company interests. The Company may also disclose information where required by law, court order, government authority, or to defend its legal rights and enforce its policies.

Data Security and Risk Acknowledgment

Rehansa India LLP implements reasonable technical, administrative, and physical safeguards to protect personal information. However, users acknowledge that no electronic transmission or storage system can guarantee complete security. The Company shall not be liable for any unauthorized access, cyberattack, hacking incident, data breach, technical failure, or circumstances beyond its reasonable control.

Data Retention

Personal information shall be retained for as long as necessary to fulfill business purposes, comply with legal and tax requirements, resolve disputes, enforce agreements, or protect Company rights. Rehansa India LLP reserves the right to retain relevant information even after termination of distributorship or customer relationship where retention is required for legal or compliance purposes.

Cookies and Website Technologies

Our website may use cookies and similar technologies to enhance user experience, monitor website performance, analyze traffic, and personalize content. By continuing to use our website, you consent to the use of such technologies. Disabling cookies may impact website functionality.

User Rights and Limitations

Subject to applicable Indian laws, users may request access to or correction of their personal information. Such requests must be made in writing and may be subject to identity verification and statutory limitations. Rehansa India LLP reserves the right to refuse, restrict, or delay such requests where legally permissible or where required to protect Company interests. Withdrawal of consent may result in suspension or termination of services or distributorship benefits.

Eligibility

Rehansa India LLP’s products and business opportunity are intended only for individuals legally competent to enter into contracts under Indian law. The Company does not knowingly collect information from minors, and any such information identified may be removed without notice.

Governing Law and Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or relating to this Policy shall be subject to the exclusive jurisdiction of the competent courts at [Ludhiana City], India.

Amendments to Policy

Rehansa India LLP reserves the absolute right to amend, update, modify, or replace this Privacy Policy at its sole discretion without prior notice. Continued use of our website, services, or distributorship after such changes shall constitute acceptance of the revised Policy.

Contact Information

For any privacy-related concerns or requests, you may contact:

Rehansa India LLP

Email:[email protected]